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Frequently Asked Questions
Do you charge postage and packing? Are there any additional costs apart from the cost of the game?
Our games are sold as Internet downloads. You do not have to pay any shipping or other additional costs.
How can I buy
3D Magic Mahjongg using Wire Transfer?
Go to the secure order form (from the order page). At the bottom of the form you
can select the payment method. Choose Bank/Wire transfer from the drop down menu. You will receive the bank detais when going further through the ordering process.
How can I buy 3D
Magic Mahjongg with Switch (UK Debit Card)?
Go to the secure order form (from the order page). At the bottom of the form you
can select the payment method. Choose Switch/Solo from the drop down menu.
How can I buy 3D Magic Mahjongg with check?
Go to the secure order form (from the order page). At the bottom of the form you
can select the payment method. Choose Check from the drop down menu. You will receive the details on where to send the check and who to make it payable to when going further through the
ordering process.
Can I buy 3D Magic Mahjongg with cash?
Yes, however this is not the preferred paying method, because it is always dangerous to send money cash by mail
(could get lost). But of course it is possible, if you really want to pay this way. Go to the secure order form (from the order page). At the bottom of the form you
can select the payment method. Choose Cash from the drop down menu. You will receive the details on where to send the money to when going further through the ordering process.
Is
the download a resumable download? Or if my computer crashes while downloading, can I start it again?
Yes, the links can be resumed. They are valid for a week.
How come your games aren´t sold in stores?
We want our customers to test the demos before they decide to purchase our games. This way we are sure that our customers are satisfied and
have a good feeling to buy from Suricate Software.
If I decide to purchase how will I receive the download link?
If you purchase online you will receive a registration email
letter promptly after your credit card information has been verified. The e-mail will contain download link for the full version of the game you ordered.
Is it safe to purchase online?
We use Element 5 to process your orders. They are leader in online stores delivering reliable and safe online transactions. With today's SSL
technology, ordering online is just as safe as buying something in a store.
I have more questions. How to get the answers?
Email us at contact@suricate-software.com Do not
hesitate to ask any question.
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